Managed IT Services and Support

For any company, technology should be a tool that allows the business to operate efficiently and to ultimately be more profitable. The key to effective technology infrastructure is ensuring that all systems operate smoothly, with minimal down time and zero data loss. Whether you're a small business with modest IT support needs, or an enterprise seeking to augment your existing IT staff, PCG's support services can help. Our customized service-level maintenance programs provide full on-site maintenance agreements. As an authorized service provider for industry-leading manufacturers, PCG provides multi-vendor support for servers, desktops, printers, and networks.

Our 24 x 7 x 365 service and support solutions provide our clients with certified technicians to help ensure minimal downtoime or service interruption. In order to provide each of our clients with optimal support, we evaluate your current environment and design a support plan that will meet the support needs of your organization and that fits within your technology budget.

The Service Value

• Predictable, affordable monthly cost
• Remote troubleshooting and problem remediation
• 24 x 7 network monitoring and management
• Onsite desk-side support for end-users
• Disaster Recovery and Business Continuity planning
• 24 x 7 x 365 Call Center

Our Featured IT Support Services

• Desktop and laptop computers
• Printers, scanners, and peripheral devices
• Network management and administration
• WiFi and remote access
• Redundant remote backup