PCGi's strategic Outsourcing Service provides expertise in the management of clients' applications and information technology (IT) systems. PCGi helps forward thinking organizations use outsourcing innovatively as a strategic tool to achieve the highest performance possible. PCGi combines high-value management consulting, expanded capabilities, and proven solutions that deliver results.
PCGi leverages its strong infrastructure management expertise to provide a total outsourcing solution that is customized for each client's need. Our consistent service delivery provides cost-effective solutions to our clients' support and service requirements. Our process methodology model allows us to effectively assess each organization's business and technology infrastructure to develop the most optimal solution. The primary objective of our Infrastructure Management service is our use of technology to manage technology to provide performance, scalability and flexibility in all supported environments.
Help Desk & Tech Support
PCGi's Help Desk & Tech Support Services provide prompt, efficient support for your customers and end-users. By providing highly effective support services for your clients and internal staff, we become an extended arm of your organization's service and support infrastructure. Whether you need dedicated onsite support engineers, on-call technicians, or on-demand telephone support, we can provide you with the service that meets your needs.