Designed and developed customized client billing, patient scheduling database management system using Microsoft SQL server, Windows 2003 Server, and Windows management clients.
Designed, developed, and implemented a web-based mentor management data warehouse accessible to schools and school districts, mentoring programs, and youth programs in all 50 states in the U.S.
Designed and developed interactive kiosk focusing on the 100-year history of a national landmark museum.
Performed analysis of company's applications development workflow and SDLC and designed a new project management methodology and project office for oversight of the company's customized card services applications projects.
Developed and implemented updated SRSS network analysis tools to monitor the efficiency of communications protocols on secure networks.
Provided onsite and remote helpdesk support for county-wide wireless networking system. Provided first-level, second-level, and priority support for library management, staff, and patrons.